Mobile Networks Update: Cambodia (February 2018)

When Opensignal published its State of Mobile Networks: Cambodia report in August, we discovered a single operator, Cellcard, had established a formidable lead in 4G speed. Revisiting the Cambodian mobile market six months later, we find Cellcard has cemented its lead, not just in 4G speed, but in several of our other metrics. In our first Mobile Networks Update for Cambodia we've tracked all of the changes in our 3G and 4G metrics since our last report.

  • Cellcard once again came out on top in Opensignal's 4G speed rankings, averaging LTE downloads of 19.4 Mbps in our tests. But Smart Axiata is starting to close the huge speed gap we saw six months ago between itself and Cellcard. Smart's tested 4G speed skyrocketed from 10.2 Mbps to 16.6 Mbps since our last report — likely the result of LTE-Advanced upgrades Smart announced in August.

  • Metfone's 4G availability grew considerably in six months, increasing from 55.9% to 69.8%. The jump was enough to put Metfone in a three-way statistical tie with previous availability leaders Cellcard and Smart. Though Metfone is providing 4G access on par with its rivals, its LTE speeds remain quite slow. We found Metfone's 4G download average to be 3.5 Mbps, a fraction of its competitors' speeds.

  • While Smart and Metfone made significant gains in our latest test period, Cellcard still managed to become even more dominant in our metrics. The CamGSM-owned operator not only topped our 4G speed rankings but it also won our 3G speed, 3G latency and overall speed awards. The only award that Cellcard didn't win outright or share was 4G latency, which went to Smart.

Opensignal Awards Table

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

Cellcard

 medal medal medal medal medal

Metfone

 medal

Smart Axiata

 medal medal

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Performance by Metric

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

Download Speed: 4G

This metric shows the average download speed for each operator on LTE connections as measured by Opensignal users.

Download Speed: 3G

This metric shows the average download speed for each operator on 3G connections as measured by Opensignal users.

Download Speed: Overall

This metric shows the average download speed experienced by Opensignal users across all of an operator's 3G and 4G networks. Overall speed doesn't just factor in 3G and LTE speeds, but also the availability of each network technology. Operators with lower LTE availability tend to have lower overall speeds because their customers spend more time connected to slower 3G networks.

Latency: 4G

This metric shows the average latency for each operator on LTE connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Latency: 3G

This metric shows the average latency for each operator on 3G connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Availability: 4G

This metric shows the proportion of time Opensignal users have an LTE connection available to them on each operator’s network. It's a measure of how often users can access a 4G network rather than a measure of geographic or population coverage.

Our Methodology

Opensignal measures the real-world experience of consumers on mobile networks as they go about their daily lives. We collect 3 billion individual measurements every day from tens of millions of smartphones worldwide.

Our measurements are collected at all hours of the day, every day of the year, under conditions of normal usage, including inside buildings and outdoors, in cities and the countryside, and everywhere in between. By analyzing on-device measurements recorded in the places where subscribers actually live, work and travel, we report on mobile network service the way users truly experience it.

For this particular report, 101,452,618 datapoints were collected from 11,912 users during the period: 2017-10-02 - 2017-12-31.

We continually adapt our methodology to best represent the changing experience of consumers on mobile networks and, therefore, comparisons of the results to past reports should be considered indicative only. For more information on how we collect and analyze our data, see our methodology page.

For every metric we've calculated statistical confidence intervals and plotted them on all of the graphs. When confidence intervals overlap for a certain metric, our measured results are too close to declare a winner in a particular category. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

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