4G speed is the new battleground in Thailand

Thailand is a relative newcomer on the LTE market, with the first networks launched four years ago and heavier investments to deploy 4G taking place a few years later. But younger most definitely doesn’t mean weaker: mobile users in Thailand have better access to 4G than those in the United Kingdom, France or New Zealand.

But having great availability doesn’t guarantee a stellar 4G experience; when we analysed the average 4G download speeds our users were experiencing, it painted a very different picture.


Photo Courtesy: Lischeng Chang / Unsplash

In our very first State of Mobile Networks: Thailand report, published today, we analysed the 3 main national operators: AIS, DTAC and TrueMove to see who provided the best availability, speed and latency to mobile users. Our first report and analysis is based on over 400 million measurements, collected from almost 28,000 devices over the course of three months (July through September 2017).

4G availability has grown steadily in the past years, resulting in impressive results for our users who were able to find a signal ranging from 75% to over 90% of the time, depending on the operator. The  clear winner in our tests was TrueMove, which provided 4G signals over 90% of the time, more than 8 percentage points higher than runner up AIS. TrueMove was also able to maintain its availability lead in availability across all five regions we examined in the report.

As in many similar markets, the impressive results in 4G availability did not couple with sky-high speeds. Quite the opposite: Thailand’s average 4G download speeds ranked among the lowest in our recent global  State of LTE report examining 77 countries. On a national level, TrueMove took the lead, with our users experiencing  average 4G download speeds up to 10.9Mbps, 2Mbps higher than runner-up, AIS. When examining 3G speed,  we found DTAC and TrueMove tie for the first place (both providing speeds of approximately 2.5Mbps).

Taking a look at latency, DTAC was able to provide the best results for responsiveness among the three operators, winning our awards for both 3G and 4G latency at 70.37 milliseconds and 33.58ms respectively. DTAC also managed to keep its lead in 4G  latency in all of the five regions we examined.

For a full analysis including a regional drill down, read our report at: State of Mobile Networks: Thailand. Or have a look at how your operator is doing with the help of the OpenSignal app (available on iOS and Android).

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