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Competition intensifies as Singapore approaches 90% 4G Availability

Posted: Jul 26, 2019

In Opensignal’s analysis of 4G Availability in Singapore, our measurements have shown an upward trend in the past 12 months for all three national operators, but the greatest improvement was experienced by our users on StarHub’s network. From the beginning of June, 2018 until the beginning of November, 2018 the operator enhanced its 4G Availability from 82.6% to 87.1% — an outstanding boost of over 4 percentage points.

Becoming an industry standard: Lessons learned from JD Power

Posted: Sep 06, 2018

Today it seems second nature to consult an independent standard before making an important choice. We regularly appeal to consumer ratings before choosing a hotel, movie critics before a trip to the cinema or an independent surveyor before purchasing a house. But it wasn’t always so. In fact, just a couple of decades ago independent reviews of quality were hard to come by. In many cases, the only source of information would be the suppliers you were trying to choose between, who conducted their own studies and tests that were subject, of course, to a glaring conflict of interest.