4G availability

In this new analysis, Opensignal has found that Colombian smartphone users that switched their mobile operator saw a significantly worse mobile experience than the average for their original operator before they switched. These Leavers spent more time without a signal and less time connected to 4G. Also, we found that while Leavers sometimes improved their experience after switching to a new operator, it depended on which operator they joined.

Opensignal analyzed the mobile experience of our Egyptian smartphone users who have never accessed mobile data on a 4G network to understand why they have not used 4G. In this analysis, we call this group of users “3G-only” users.

Opensignal’s latest analysis of New Zealand’s mobile experience reveals notable disparities in our users’ experience between urban and rural areas on three major operators: Spark, 2degrees and Vodafone. However, the rural experience is clearly improving, likely as a result of government and operator efforts. But 5G threatens to complicate the rural-urban picture further, unless both government and operators use 5G to further boost the rural experience.

Opensignal has analyzed mobile subscriber churn in Singapore and found that our users who changed their mobile operator on average had a worse mobile experience before they switched compared to the typical experience on their original network. Also, our data shows that Singapore’s fourth mobile operator — TPG — as well as the numerous MVNOs which have launched operations in recent years, have been chipping away at M1, Singtel and Starhub’s subscriber bases.

Opensignal has analyzed how much time our German smartphone users spent connected to 4G networks — 4G Availability — during the 90 days period starting on April 1, 2020. Our 4G users on average experienced 4G Availability of 90.9% and 84.2%, respectively, across urban and rural districts.