Mobile Networks Update: Netherlands (March 2018)

In September Opensignal took its first look at the Netherlands in its State of Mobile Networks report. Now it's time to revisit our numbers. In our first Mobile Networks Update for the region, we've refreshed our analysis of the region, tracking all of the changes for the four major operators’ 3G and 4G measurements over the ensuing six months. This update could be significant since the number of operators in the Netherlands could soon change. T-Mobile is currently in the process of buying out Tele2 in the Netherlands, potentially creating a powerful new operator to challenge KPN and Vodafone. But whether the merger will gain the relevant regulatory approvals remains to be seen.

  • T-Mobile continues to lead in Opensignal's download ratings, taking the top spot for both 4G download and overall speed. The Deutsche Telekom-owned operator achieved significant growth, reaching average speeds of 54.5 Mbps in our latest November-January test period, up from the 46.4 Mbps recorded in our last report. All four of the major operators saw significant increases in 4G download speed in our tests, with average 4G speeds increasing by at least 4 Mbps across all four over the six-month period.
  • In terms of 4G availability in the Netherlands, there was once again a three-way tie for the top spot between Tele2, T-Mobile, and Vodafone. Access to 4G is growing rapidly, with the country showing a score of 89.6% in our latest The State of LTE report — the second-highest score in Europe, and sixth-place overall of the countries tracked by Opensignal. This overall availability increased from 84.9% in the three months since our previous global LTE report. Meanwhile the Netherlands came top in Europe and second in the world in terms of average 4G speeds, registering 42.1 Mbps in the three months to the end of December, up from 38.9 Mbps three months earlier.
  • T-Mobile remained the leader in terms of 4G latency with speeds of 28.2 milliseconds, ahead of KPN, Tele2, and Vodafone, according to our data. The award for 3G latency in the November-January period was shared between T-Mobile and Vodafone.

EDITOR'S NOTE: We have not included 3G speed and latency metrics for Tele2 in this report, since the operator does not own or operate a 3G network.

Opensignal Awards Table

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

KPN

T-Mobile

medal medal medal medal medal medal

Tele2

medal

Vodafone

medal medal medal

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Performance by Metric

Download Speed: 4G

This metric shows the average download speed for each operator on LTE connections as measured by Opensignal users.

Download Speed: 3G

This metric shows the average download speed for each operator on 3G connections as measured by Opensignal users.

Download Speed: Overall

This metric shows the average download speed experienced by Opensignal users across all of an operator's 3G and 4G networks. Overall speed doesn't just factor in 3G and LTE speeds, but also the availability of each network technology. Operators with lower LTE availability tend to have lower overall speeds because their customers spend more time connected to slower 3G networks.

Latency: 4G

This metric shows the average latency for each operator on LTE connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Latency: 3G

This metric shows the average latency for each operator on 3G connections as measured by Opensignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Availability: 4G

This metric shows the proportion of time Opensignal users have an LTE connection available to them on each operator’s network. It's a measure of how often users can access a 4G network rather than a measure of geographic or population coverage.

Our Methodology

Opensignal measures the real-world experience of consumers on mobile networks as they go about their daily lives. We collect 3 billion individual measurements every day from tens of millions of smartphones worldwide.

Our measurements are collected at all hours of the day, every day of the year, under conditions of normal usage, including inside buildings and outdoors, in cities and the countryside, and everywhere in between. By analyzing on-device measurements recorded in the places where subscribers actually live, work and travel, we report on mobile network service the way users truly experience it.

For this particular report, 202,014,094 datapoints were collected from 16,808 users during the period: 2017-11-02 - 2018-01-31.

We continually adapt our methodology to best represent the changing experience of consumers on mobile networks and, therefore, comparisons of the results to past reports should be considered indicative only. For more information on how we collect and analyze our data, see our methodology page.

For every metric we've calculated statistical confidence intervals and plotted them on all of the graphs. When confidence intervals overlap for a certain metric, our measured results are too close to declare a winner in a particular category. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

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