Mobile Networks Update: Thailand (April 2018)

It's been six months since OpenSignal published its inaugural State of Mobile Networks report for Thailand, but since that time Thai operators have been busy expanding the reach of their 4G networks. In our first Mobile Networks Update for Thailand, we have refreshed our metrics, tracking the changes we've seen in AIS, DTAC and TrueMove's 3G and 4G performance. (Click here for a Thai translation of this report.)

  • Access to 4G connections is increasing rapidly across Thailand. All three major operators saw jumps in our 4G availability metric since our last report, but the biggest increase we recorded was on DTAC's network. Its availability increased more than 9 percentage points in six months, bringing its score to 84%. OpenSignal's 4G availability award, however, went to TrueMove. Our testers were able to find an LTE signal on TrueMove's network an exceptional 94.7% of the time.
  • Finding 4G signals in Thailand is hardly a problem, but fast 4G connections still remain elusive. In our latest test results, all three major operators averaged LTE speeds below the global mobile average of 16.9 Mbps from our recent State of LTE report. But the good news is speeds are improving. Our results show both AIS and TrueMove increased their 4G speed slightly over the last six months, though TrueMove took our 4G speed award with an average LTE download of 11.6 Mbps. In addition, tested overall speeds improved for all three operators as 4G availability increased.
  • TrueMove either won outright or tied for all of OpenSignal's national awards, and its dominance on the regional level is only increasing. In our last report, TrueMove faced considerable competition from AIS and DTAC in our regional 4G speed metrics, but in the current report it won our 4G speed category outright in four of five regions. TrueMove also took 4G latency top honors away from DTAC, winning our network-response-time awards at the national level and in three of five regions.

Report Facts

1,104,675,335
Measurements
117,309
Test Devices
2018-01-01 - 2018-03-31
Sample Period
Thailand
Report Location

Awards Table

Download Speed: 4G Download Speed: 3G Download Speed: Overall Latency: 4G Latency: 3G Availability: 4G

AIS

medal

DTAC

medal medal

TrueMove

medal medal medal medal medal medal

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Performance by Metric

Download Speed: 4G

This metric shows the average download speed for each operator on LTE connections as measured by OpenSignal users.

Download Speed: 3G

This metric shows the average download speed for each operator on 3G connections as measured by OpenSignal users.

Download Speed: Overall

This metric shows the average download speed experienced by OpenSignal users across all of an operator's 3G and 4G networks. Overall speed doesn't just factor in 3G and LTE speeds, but also the availability of each network technology. Operators with lower LTE availability tend to have lower overall speeds because their customers spend more time connected to slower 3G networks.

Latency: 4G

This metric shows the average latency for each operator on LTE connections as measured by OpenSignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Latency: 3G

This metric shows the average latency for each operator on 3G connections as measured by OpenSignal users. Latency, measured in milliseconds, is the delay data experiences as it makes a round trip through the network. A lower score in this metric is a sign of a more responsive network.

Availability: 4G

This metric shows the proportion of time OpenSignal users have an LTE connection available to them on each operator’s network. It's a measure of how often users can access a 4G network rather than a measure of geographic or population coverage.

Regional Performance

This chart shows the regional winners in each category OpenSignal measures. Click on the icons to see a more detailed graph showing each operator’s metrics in a particular region.

Legend: AIS TrueMove DTAC
Region Download Speed: 4G Download Speed: Overall Latency: 4G Availability: 4G
Central
East
North
North East
South

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Our Methodology

OpenSignal measures the real-world experience of consumers on mobile networks as they go about their daily lives. We collect 3 billion individual measurements every day from tens of millions of smartphones worldwide.

Our measurements are collected at all hours of the day, every day of the year, under conditions of normal usage, including inside buildings and outdoors, in cities and the countryside, and everywhere in between. By analyzing on-device measurements recorded in the places where subscribers actually live, work and travel, we report on mobile network service the way users truly experience it.

For this particular report, 1,104,675,335 datapoints were collected from 117,309 users during the period: 2018-01-01 - 2018-03-31.

We continually adapt our methodology to best represent the changing experience of consumers on mobile networks and, therefore, comparisons of the results to past reports should be considered indicative only. For more information on how we collect and analyze our data, see our methodology page.

For every metric we've calculated statistical confidence intervals and plotted them on all of the graphs. When confidence intervals overlap for a certain metric, our measured results are too close to declare a winner in a particular category. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

©2018 OpenSignal, Inc. All rights reserved.

OpenSignal, Inc retains ownership of this report including all intellectual property rights, data, content, graphs & analysis. Reports produced by OpenSignal, Inc may not be quoted, reproduced, distributed, published for any commercial purpose (including use in advertisements or other promotional content) without prior written consent.

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