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Entel won both our Download and Upload Speed Experience awards, after tying for the download crown with Movistar in our last report on Peru. Entel managed to increase its average Download Speed Experience score by nearly 3 Mbps to reach 16.3 Mbps in our measurements and pull ahead of its rivals. Meanwhile Entel won our Upload Speed Experience award with a score of 9.2 Mbps — nearly 20% faster than its closest rival Movistar.
Entel kept our 4G Availability crown with a score of 85.8% — although the operator hasn't significantly increased its score over the past six months. Rivals Claro and Movistar both increased their scores by over 2 percentage points, but not enough to catch the leader. All four of Peru's operators have now passed the 80% milestone.
Claro won its only award in our new Video Experience category, with a score of 55.2 (out of 100). Claro was the only operator to top a score of 55, which earned it a Good rating in our Video Experience measurements. Rivals Movistar and Entel both earned Fair Video Experience rankings, while Bitel's score fell into the Poor category, meaning a typical consumer experience is characterized by frequent stalling during video playback and long loading times, even at low resolutions.
Entel came top of our Latency Experience rankings with a score of 49.4ms — a 20% improvement on its closest rival Claro's score. In our 4G Latency metric, Entel and Claro saw hardly any improvement in their scores over the past six months, while Movistar's improved by over 6ms and Bitel's by over 22ms. However we saw the greatest enhancements in our 3G Latency scores, as every operator improved by over 7% while Bitel's score improved by nearly 25%.
Over the course of our last few reports on Peru, we've seen something of a two-horse race, with two operators winning or tying for all of our mobile experience awards. But our latest analysis of the Peruvian mobile market shows Entel has pulled ahead of the pack, winning four out of our five awards — while Claro surprised with a win in our new Video Experience metric. Examining over 470 million measurements from over 400,000 devices in the 90 days from 01 Oct, we've ranked Peru's four national operators based on mobile user experience.
| Mobile Experience Awards Peru | ||||
|---|---|---|---|---|
February 2019,
Peru Report
|
M
Movistar
|
C
Claro
|
B
Bitel
|
E
Entel
|
4G Availability
| ||||
Video Experience
| ||||
Download Speed Experience
| ||||
Upload Speed Experience
| ||||
Latency Experience
| ||||
|
Mobile Experience Awards Winners
|
February 2019,
Peru
|
|---|---|
|
4G Availability
|
E
Entel
|
|
Video Experience
|
C
Claro
|
|
Download Speed Experience
|
E
Entel
|
|
Upload Speed Experience
|
E
Entel
|
|
Latency Experience
|
E
Entel
|
|
Video Experience
Additional Metrics |
M
Movistar
|
C
Claro
|
B
Bitel
|
E
Entel
|
|---|---|---|---|---|
| in 0-100 points | ||||
|
4G Video Experience
| 50.2 (± 0.82) | 62.5 (± 0.86) | 47.0 (± 1.77) | 54.1 (± 0.85) |
|
3G Video Experience
| 30.7 (± 1.97) | 35.2 (± 2.86) | 24.4 (± 1.34) | 33.7 (± 2.20) |
| 4G Video Experience | in 0-100 points |
|
M
Movistar
|
50 (± 0.82) |
|
C
Claro
|
63 (± 0.86) |
|
B
Bitel
|
47 (± 1.77) |
|
E
Entel
|
54 (± 0.85) |
| 3G Video Experience | in 0-100 points |
|
M
Movistar
|
31 (± 1.97) |
|
C
Claro
|
35 (± 2.86) |
|
B
Bitel
|
24 (± 1.34) |
|
E
Entel
|
34 (± 2.20) |
|
Download Speed Experience
Additional Metrics |
M
Movistar
|
C
Claro
|
B
Bitel
|
E
Entel
|
|---|---|---|---|---|
| in Mbps | ||||
|
4G Download Speed
| 14.8 (± 0.26) | 15.7 (± 0.27) | 4.7 (± 0.19) | 20.0 (± 0.42) |
|
3G Download Speed
| 5.0 (± 0.15) | 4.1 (± 0.16) | 1.7 (± 0.06) | 4.1 (± 0.18) |
| 4G Download Speed | in Mbps |
|
M
Movistar
|
15 (± 0.26) |
|
C
Claro
|
16 (± 0.27) |
|
B
Bitel
|
5 (± 0.19) |
|
E
Entel
|
20 (± 0.42) |
| 3G Download Speed | in Mbps |
|
M
Movistar
|
5 (± 0.15) |
|
C
Claro
|
4 (± 0.16) |
|
B
Bitel
|
2 (± 0.06) |
|
E
Entel
|
4 (± 0.18) |
|
Upload Speed Experience
Additional Metrics |
M
Movistar
|
C
Claro
|
B
Bitel
|
E
Entel
|
|---|---|---|---|---|
| in Mbps | ||||
|
4G Upload Speed
| 9.7 (± 0.18) | 7.7 (± 0.15) | 1.9 (± 0.10) | 11.8 (± 0.30) |
|
3G Upload Speed
| 1.1 (± 0.05) | 1.0 (± 0.05) | 0.4 (± 0.02) | 0.6 (± 0.05) |
| 4G Upload Speed | in Mbps |
|
M
Movistar
|
10 (± 0.18) |
|
C
Claro
|
8 (± 0.15) |
|
B
Bitel
|
2 (± 0.10) |
|
E
Entel
|
12 (± 0.30) |
| 3G Upload Speed | in Mbps |
|
M
Movistar
|
1 (± 0.05) |
|
C
Claro
|
1 (± 0.05) |
|
B
Bitel
|
0 (± 0.02) |
|
E
Entel
|
1 (± 0.05) |
|
Latency Experience
Additional Metrics |
M
Movistar
|
C
Claro
|
B
Bitel
|
E
Entel
|
|---|---|---|---|---|
| in ms | ||||
|
4G Latency
| 57.6 (± 0.72) | 53.2 (± 0.43) | 50.6 (± 0.77) | 42.3 (± 0.33) |
|
3G Latency
| 89.4 (± 2.80) | 85.9 (± 2.04) | 91.8 (± 1.17) | 72.5 (± 1.78) |
| 4G Latency | in ms |
|
M
Movistar
|
58 (± 0.72) |
|
C
Claro
|
53 (± 0.43) |
|
B
Bitel
|
51 (± 0.77) |
|
E
Entel
|
42 (± 0.33) |
| 3G Latency | in ms |
|
M
Movistar
|
89 (± 2.80) |
|
C
Claro
|
86 (± 2.04) |
|
B
Bitel
|
92 (± 1.17) |
|
E
Entel
|
73 (± 1.78) |
Collecting billions of individual measurements daily from over 100 million devices globally, Opensignal independently analyzes mobile user experience on every major network operator around the globe.
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