Mobile Network Experience Report Portugal February 2019

Portugal

Mobile Network Experience Report
February 2019

Opensignal is the independent global standard for analyzing consumer mobile experience. Our industry reports are the definitive guide to understanding the true experience consumers receive on wireless networks.

Author
Kevin Fitchard Lead Analyst

Key Findings

Vodafone runs the table in our awards chart

Vodafone achieved the rare feat of winning every single one of OpenSignal's primary metric categories. The operator was the unquestioned leader in 4G Availability, speed, latency and Video Experience across all our metrics in this report.

Video Experience in Portugal is generally good

All three nationwide operators earned at least a Good rating (55-65) in our Video Experience metric, but Vodafone's score of 68.3 was enough to propel it into the Very Good range, indicative of fast loading times and few interruptions during playback, even at higher resolutions.

NOS and Vodafone far outpace MEO in 4G Availability

Both NOS and Vodafone scored above the 84% mark in 4G Availability, attesting to the broad reach of their LTE networks. MEO, however, has some catching up to do when it comes to 4G access. It was nearly 10 percentage points behind its competitors in this metric.

Vodafone stands apart in speed experience

With a Download Speed Experience score of 26.7 Mbps and an Upload Speed Experience score of 9.7 Mbps, Vodafone's average scores were at least 25% ahead of its competitors in both categories.

Introduction

Vodafone continues to impress in Portugal, and it's only improved since our last Mobile Networks Update on the Iberian country. The operator won every single one of the primary metric categories in OpenSignal's 90-day test period from 01 Sep to 29 Nov, and in most cases Vodafone's wins were definitive. Vodafone had no peer in our Video Experience, Download Speed Experience, Upload Speed Experience and Latency Speed Experience metrics. Only in 4G Availability did it face a contender. But rivals MEO and NOS were not just below Vodafone but behind most of Europe in some of our key metrics.

Opensignal Awards Table

Mobile Experience Awards Portugal
February 2019, Portugal Report
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image
Mobile Experience Awards Winners
February 2019, Portugal
4G Availability
Video Experience
Download Speed Experience
Upload Speed Experience
Latency Experience
Download Image

Overview

Click on metric labels below for a quick preview
4G Availability
% of time
Vodafone
86.2
NOS
84.6
MEO
74.8
022.54567.590
The brackets represent confidence intervals.
Download Image

National Analysis

4G Availability

4G Availability
% of time
Vodafone
86.2
NOS
84.6
MEO
74.8
022.54567.590
The brackets represent confidence intervals.
Download Image

Video Experience

Video Experience
in 0-100 points
Vodafone
68.3
NOS
57.3
MEO
59.6
0 10 20 30 40 50 60 70 80 90 100
The brackets represent confidence intervals.
Download Image
Video Experience
Additional Metrics
in 0-100 points
4G Video Experience
74.5 (± 0.94) 62.2 (± 1.98) 66.0 (± 1.57)
3G Video Experience
48.7 (± 3.77) 38.8 (± 3.89) 46.9 (± 3.90)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Video Experience in 0-100 points
74 (± 0.94)
62 (± 1.98)
66 (± 1.57)
3G Video Experience in 0-100 points
49 (± 3.77)
39 (± 3.89)
47 (± 3.90)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.

Download Speed Experience

Download Speed Experience
in Mbps
Vodafone
26.7
NOS
15.6
MEO
18.5
07.51522.530
The brackets represent confidence intervals.
Download Image
Download Speed Experience
Additional Metrics
in Mbps
4G Download Speed
33.1 (± 0.48) 18.5 (± 0.38) 23.8 (± 0.39)
3G Download Speed
6.3 (± 0.18) 4.9 (± 0.17) 7.8 (± 0.19)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Download Speed in Mbps
33 (± 0.48)
19 (± 0.38)
24 (± 0.39)
3G Download Speed in Mbps
6 (± 0.18)
5 (± 0.17)
8 (± 0.19)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.

Upload Speed Experience

Upload Speed Experience
in Mbps
Vodafone
9.7
NOS
6.9
MEO
6.1
02.557.510
The brackets represent confidence intervals.
Download Image
Upload Speed Experience
Additional Metrics
in Mbps
4G Upload Speed
12.2 (± 0.19) 8.4 (± 0.20) 8.3 (± 0.17)
3G Upload Speed
1.9 (± 0.06) 1.2 (± 0.06) 1.7 (± 0.05)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Upload Speed in Mbps
12 (± 0.19)
8 (± 0.20)
8 (± 0.17)
3G Upload Speed in Mbps
2 (± 0.06)
1 (± 0.06)
2 (± 0.05)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.

Latency Experience

Latency Experience
in ms The lower the figure the better the latency
Vodafone
36.9
NOS
44.4
MEO
46.3
012.52537.550
The brackets represent confidence intervals.
Download Image
Latency Experience
Additional Metrics
in ms
4G Latency
33.3 (± 0.19) 40.5 (± 0.27) 41.9 (± 0.28)
3G Latency
48.5 (± 0.64) 58.9 (± 1.13) 55.0 (± 0.71)
+/- numeric values represent confidence intervals.
Mobile Network Experience Report | February 2019 | © Opensignal Limited
4G Latency in ms
33 (± 0.19)
40 (± 0.27)
42 (± 0.28)
3G Latency in ms
48 (± 0.64)
59 (± 1.13)
55 (± 0.71)
Mobile Network Experience Report | February 2019 | © Opensignal Inc.
Learn more

Opensignal measures the real-world experience of consumers on mobile networks in the places they live, work and travel.

We continually adapt our methodology to best represent the true experience of smartphone users. Therefore, comparisons of the results to past reports should be considered indicative only.

For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars. In our supporting-metric charts we show confidence intervals as +/- numerical values.

More about Methodology

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For every metric we calculate statistical confidence intervals indicated on our graphs. When confidence intervals overlap, our measured results are too close to declare a winner. In those cases, we show a statistical draw. For this reason, some metrics have multiple operator winners.

In our bar graphs we represent confidence intervals as boundaries on either sides of graph bars.

In our supporting-metric charts we show confidence intervals as +/- numerical values.

Why confidence intervals are vital in analyzing mobile network experience