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Quantifying the new 5G Enhanced services in the US

Posted: Jul 26, 2022

In an industry first, Opensignal has analyzed U.S. users’ mobile experience when they are connected to premium 5G services on the three U.S. carriers: AT&T’s 5G+, T-Mobile’s Ultra Capacity 5G (5G UC) and Verizon’s 5G Ultra Wideband (5G UW). For this analysis, we refer to all of these offerings as Enhanced 5G for convenience. These services offer a markedly better experience than 5G based on lower frequency bands, which are often reused from 4G.

Faster 5G speeds helped by 4G spectrum bandwidth in South Korea

Posted: Sep 22, 2021

In our previous insight, we observed that our users in Germany, Italy and the UK experienced significantly faster 5G average download speeds when they were also connected to additional amounts of 4G spectrum, through older 4G technology. To explore this topic further, Opensignal looked at South Korea’s mobile market, known for its advanced 5G deployments.

The quality of mobile network experience helps explain churn in Brazil

Posted: Sep 15, 2021

Opensignal has looked at the mobile experience of our smartphone users that changed their mobile operator in Brazil. In this analysis, we found that those Leavers that switched operators, or churned, generally had a significantly worse mobile experience before they switched, compared with the average experience of all users on their original mobile operator’s network. For example, on Opensignal data, on all four operators — Claro, Oi, TIM and Vivo — Leavers saw lower 4G Availability and a greater amount of time with no signal before switching.

How the 5G experience compares across 50 states and 250 US cities

Posted: Sep 02, 2021

As U.S. carriers continue to hit new milestones in their 5G network rollouts, Opensignal has now conducted the most comprehensive analysis of smartphone users’ 5G mobile experience across the U.S. We included all 50 states and as many as 250 cities in this new study. While 5G was present to some extent everywhere, the quality of 5G experience varied significantly. Our 5G users on the East Coast generally had a better 5G experience, followed by users on the West Coast and in the Great Lakes region.