Global Mobile Network Experience Awards 2024
In this Opensignal’s fifth Global Awards report, we analyse the difference in the overall experience seen by our users on different operators across the globe.
The Opensignal Global Reliability Experience Report
Opensignal analyzes the reliability of mobile networks across multiple mobile markets worldwide. Reliability Experience measures to what extent users stay consistently connected to their mobile network and whether they can continue to do typical tasks.
Mobile network speeds leaped ahead in 2023, but some markets lag behind
Here we review the progression of mobile network user experience that took place over 2023.
5G Global Mobile Network Experience Awards 2023
In the third 5G Global Mobile Network Experience Awards report, Opensignal once again compares operators from around the world to recognize those on which our users had the best 5G experience.
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Global 5G benchmark: South Korea’s retreat on mmWave threatens its 5G leadership
South Korea’s leadership position in 5G experience is at risk as other markets deploy mmWave 5G ahead of South Korea. While South Koreans enjoy the fastest overall 5G download and upload speeds in the world, and spend the second highest time with a 5G connection — called 5G Availability — other markets are enjoying a further greater experience boost from mmWave 5G.
Rakuten’s improving experience is increasing competitive pressure in Japan
Opensignal analyzes how Rakuten’s mobile experience has changed since launch, how widely Rakuten’s network is available, and how Rakuten’s mobile experience has changed and how close it now is to its three established competitors: NTT docomo, KDDI au and SoftBank.
Benchmarking the Global 5G Experience — June 2023
The 5G experience continues to evolve. More markets are launching 5G. More spectrum is becoming available and that additional spectrum is boosting capacity and improving users’ experience with faster speeds, and a better video and gaming experience. In this latest global 5G benchmark, Opensignal quantifies how the real-world 5G experience compares.
More usable spectrum boosts the 4G and 5G experience
In this new global analysis, Opensignal found that with higher amounts of mobile spectrum users see much faster average download and upload speeds — both for 4G and 5G networks — with download speed increases of up to 2.6 times on higher spectrum bandwidth with 4G, and by up to 1.7 times on 5G. Furthermore, the impact is seen on user experience with video and gaming applications, with 4G again seeing a more prominent increase.
Understanding 5G and Overall Coverage Worldwide
In this report Opensignal's new Coverage Experience metric provides a ranking of 5G markets, and is paired with global development data to show how geographic and economic market aspects can affect users’ experience. Alongside this, we have provided charts comparing the Coverage Experience results by operator for each market.
Poor connectivity damages the mobile app business
With poor mobile connectivity, users spend 20% less time in each app session while with poor Wi-Fi it’s an even greater 38% less time. After seven days, app retention rates are 49% lower for users that have seen consistently poor connectivity.
The Live Video Experience in Mobile Sports, News and Game Streaming
In an industry first, Opensignal examines the Live Video Experience of mobile users across more than 100 global markets.